With a groundbreaking Spark product launch event coming up and some inspiring awards and recognitions earned over the past few months, it’s an exciting time for the LivePerson team! With the last quarter in the rearview mirror, we thought it would be a good time to check in with our CEO John Sabino — who just so happens to have closed out his first quarter with the company after joining in January. While the main topic of our discussion was how LivePerson is keeping up the drumbeat of AI innovations, we also covered everything from challenging the status quo of today’s contact centers’ customer communications to highlighting some of our incredible clients. You can check out our discussion below.
Fast Company recently named LivePerson to its Applied AI list, which honors companies “embracing AI to reinvent how business is done.” How is LivePerson helping enterprise brands apply AI in the real world to generate real results?